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Archistoric Products LLC
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terms and conditions

Collection Fixtures

INITIAL DEPOSIT AND FINAL PAYMENT. A 50% deposit is required before an order is placed into our production schedule. Deposits are non-refundable. Final payment is due prior to delivery, shipment, or release of an order. Orders under $1,000.00 are due in full at the time of order. All payments are received and processed at Archistoric Products LLC, 2444 West 16th Street, #5R, Chicago, IL 60608. We accept payment by check only.

PRICING. The net pricing of our fixtures is subject to change without prior notice. All fixtures are invoiced at the price that is in effect at the time the order is received. We honor pricing for written quotations (including custom projects) for thirty (30) days from the date of quotation, regardless of a subsequent pricing increase.

ORDER ACCURACY. In order to ensure your satisfaction, we require a client signature on all quotes prior to processing. Please review your quote thoroughly for accuracy. We will not be held responsible for discrepancies in quantities or custom specifications, even though we may have assisted in their preparation. The details and quantities contained in our Order Acknowledgment will be deemed final and will supersede any conflicting details or quantities contained in a client’s purchase order.

SHIPMENT. Unless otherwise requested by the client, orders are typically shipped via common carrier, F.O.B. Chicago, IL. Other orders may be shipped parcel method, such as UPS or FedEx. Additional crating fees may be required for certain fixtures. All orders are assessed shipping and handling charges. If a client does not wish to incur shipping and handling charges, their fixtures will be made available in bubble wrap only at our shipping dock, where our liability for damage will end.

DAMAGED OR DEFECTIVE FIXTURES. Clients must examine merchandise upon receipt and report any damage to Archistoric Products LLC within forty-eight (48) hours of receipt. Claims for damage will not be honored after that period. All packaging must be retained when making a claim for damage and visible damage must be noted in writing with the shipper. Fixtures must be inspected at the time of receipt for defects or deficiencies. We will not be liable for anything beyond replacement or repair of defective or deficient fixtures, and will not be held responsible for installation expenses incurred as a result of a deficiency or defect. Installation constitutes acceptance.

SITE CONDITIONS. Archistoric Products LLC does not accept responsibility or liability for site preparation or conditions, installation, sealing or refinishing. It is the responsibility of the client to determine that site conditions are suitable to receive the fixtures ordered. This includes electrical junction boxes and water/weather conditions. Archistoric Products LLC is not liable for defective or improper installation work.

RETURNS. All sales are final. We are, however, happy to provide company credit toward another purchase for any non-custom fixture that is returned within fifteen (15) days of receipt. Returned fixtures must not have been installed and must be in their original condition and packaging. A minimum 20% restocking fee will apply to such returned fixtures. Fixtures that have been installed may not be returned for refund or credit. Custom fixtures may not be returned for refund or credit.

PRODUCTION LEAD TIMES. Our lead times can vary depending upon our production schedule and depending upon the size and complexity of a given order. We do accept orders for expedited production for a pricing premium. Unless we accept an order for guaranteed expedited production, all quoted ship dates are estimates only and are subject to change.

FABRIC AND FINISHES. Natural variation in fabric tone and texture may occur. Most of our finishes are hand-applied and are subject to occasional irregularities or variations.

UL LISTING. Many of our electric lights have a UL listed mark. The UL mark serves as proof of product compliance with UL 1598 Luminaries Safety Standards. Please refer to our specification sheet to determine whether a given fixture is UL listed and for what conditions.

CUSTOM PROCESS. Many of our standard fixtures can be customized in scale, finish, and mounting. Please note that custom orders cannot be returned or cancelled once placed. Clients placing custom orders will be required to review and sign our Custom Terms and Conditions (separate document).

HAND-MADE. Our fixtures are hand-made, and we take great pride in the quality of this form of craftsmanship. We believe this to be one of the greatest attributes of our fixtures and why they hold such appeal for those clients who seek individual quality. It also can lead to slight “imperfections”. Please do not be surprised by occasional, slight irregularities, inconsistencies or variations in the fixtures.

INTELLECTUAL PROPERTY. Archistoric Products LLC retains copyright and ownership of all quotations, designs, drawings, and plans.


Archistoric Products LLC
p (312) 829-6290
f (312) 829-6292
e info@archistoric.com

 

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